Problems on App-Start in Creo 3.0 M130 / Creo 4.0 M020

Problems on App-Start in Creo 3.0 M130 / Creo 4.0 M020

Creo versions: Creo 3.0 M130 / Creo 4.0 M020 and above

B&W products: all

Description
Due to a bug in legacy versions of the Microsoft system library ucrtbase.dll Creo prohibits the start of B&W applications in rare cases since it maliciously considers the application not to be unlocked.

More information about this can be found in the following PTC article:
https://www.ptc.com/en/support/article?n=CS269539&language=en&posno=1&q=not%20unlocked&source=search

To update the ucrtbase.dll to the current version please click ‘Start’ > type ‘windows update’ > click ‘Check for updates’.

In case this is not successful on Windows 7 / 64 bits, you can also copy the attached ucrtbase in:
<creo_install_dir >/common files/x86e_win64/obj